Terms of service
Terms of Service
Welcome to Proud Creation!
By visiting our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.
1. General Information
This website is operated by Proud Creation. Throughout the site, the terms “we”, “us” and “our” refer to Proud Creation.
By using our site, you agree that you are at least the age of majority in your country, or that you have given consent for a minor dependent to use this site.
2. Products and Services
All our products are made-to-order and fulfilled by our production partners. Product images are for illustrative purposes; actual items may vary slightly. We reserve the right to update or discontinue products without notice.
3. Orders and Payments
By placing an order, you agree to provide current, complete and accurate information. We reserve the right to refuse any order placed with us.
All payments are securely processed through our payment providers (Shopify Payments, PayPal, etc.).
4. Shipping and Delivery
Processing time: 2–5 business days.
Estimated delivery: 7–14 business days in Europe, 10–20 days worldwide.
Delays caused by customs or carriers are outside of our control.
For details, please see our Shipping Policy.
5. Returns and Refunds
Our return and refund process is outlined in our Return Policy. Please review it before making a purchase.
6. Limitation of Liability
Proud Creation is not liable for any indirect, incidental or consequential damages arising from the use of our website or products.
7. Contact Information
For any questions regarding these Terms, please contact us:
📧 proudcreation@proudcreation.com
🌍 Proud Creation, Lievegem, Belgium